Glossary of Terms

Personal Insurance

  • Actual Cash Value (ACV)

    What your stuff (like your car or house) is worth today, factoring in wear and tear. It’s not what you paid for it, but what it’s worth now.
  • Actuary

    The number-cruncher at the insurance company who figures out how risky you are to insure. They help set your premium based on stats.
  • Beneficiary

    The person who gets the payout from your life insurance if you pass away. Usually, it’s your spouse or kids.
  • Bodily Injury Liability

    If you hurt someone in an accident, this helps cover their medical bills, lost wages, or pain and suffering.
  • Claim

    When something bad happens—like a fender bender or a tree falls on your roof—you file a claim to ask your insurance to help pay for it.
  • Collision Coverage

    This pays for damage to *your* car if you hit something, like another car or a guardrail, no matter who’s at fault.
  • Comprehensive Coverage

    Covers non-crash stuff, like if your car gets stolen, vandalized, or messed up by a storm—like those wild Tennessee thunderstorms.
  • Coverage

    What your insurance protects you from, like damage to your truck or medical bills after an accident. It’s the “what’s included” part of your policy.
  • Deductible

    The chunk of money you pay out of pocket before your insurance kicks in to cover a claim. For example, if your car repair costs $2,000 and your deductible is $500, you pay $500, and insurance covers the rest.
  • Depreciation

    The drop in value of your stuff over time. That shiny truck you bought five years ago? It’s worth less now, and insurance might pay based on that.
  • Endorsement

    A change to your policy, like adding a new driver or upping your coverage limits. It’s like tweaking the terms of your deal.
  • Exclusion

    Stuff your policy *won’t* cover. For example, flood damage might be excluded from your homeowner’s insurance unless you add it.
  • Grace Period

    A little extra time your insurance gives you to pay your premium if you’re late. Miss it, though, and your coverage could get canceled.
  • Lapse

    When your insurance stops because you didn’t pay your premium. No coverage means you’re on your own if something happens.
  • Liability

    If you cause an accident or damage someone else’s stuff, liability coverage helps pay for their repairs or medical bills. It’s about taking responsibility for what you did.
  • Loss of Use

    If your home or car can’t be used because of a covered event (like a fire or wreck), this helps pay for a rental car or a place to stay.
  • Personal Injury Protection (PIP)

    Covers medical bills for you and your passengers after an accident, no matter who’s at fault. Handy for those doctor visits.
  • Policy

    Your insurance contract. It’s the agreement spelling out what’s covered, what’s not, and what you’re paying for.
  • Premium

    The amount you pay for your insurance policy, usually monthly or yearly. Think of it like the subscription fee to keep your coverage active.
  • Property Damage Liability

    Pays for damage you cause to someone else’s property, like smashing their fence or totaling their car.
  • Replacement Cost

    This pays to replace your stuff with new stuff, without docking you for depreciation. Like getting a new roof instead of a payout for your old, worn-out one.
  • Rider

    An add-on to your policy for extra coverage, like insuring that fancy fishing boat or your grandma’s antique jewelry.
  • Subrogation

    When your insurance pays your claim, then goes after the person who caused the damage to get their money back. Like if they chase down the guy who rear-ended you.
  • Underwriting

    The process where the insurance company checks you out (like your driving record or home condition) to decide if they’ll cover you and how much it’ll cost.
  • Uninsured/Underinsured Motorist Coverage

    If someone with no insurance (or not enough) hits you, this helps cover your repairs or medical bills. Sadly, it’s common on Tennessee roads.

Business Insurance

  • Actual Cash Value (ACV)

    What your business property (like tools or a building) is worth today, accounting for wear and tear. Not what you paid, but its current value.
  • Bodily Injury Liability

    Covers medical bills or lawsuits if your business causes someone to get hurt, like a customer tripping over your tools.
  • Builders Risk Insurance

    Covers buildings under construction or renovation, like a new office or home your crew is working on, against damage from fire, theft, or storms.
  • Business Interruption Insurance

    Helps pay your bills if your business has to shut down temporarily, like after a fire or storm. Keeps the lights on while you get back on your feet.
  • Business Owner’s Policy (BOP)

    A bundle of insurance coverages, like property and liability, designed for small businesses. It’s like a one-stop shop to protect your shop or truck.
  • Claim

    When something goes wrong—like equipment gets stolen or a customer sues—you file a claim to get your insurance to help cover it.
  • Commercial Auto Insurance

    Covers vehicles you use for work, like your work truck or van, if they’re in an accident or get stolen. Different from personal auto insurance.
  • Commercial Property Insurance

    Protects your business stuff—like tools, equipment, or your shop—if it’s damaged by fire, storms, or vandalism. Handy for those Tennessee tornadoes.
  • Coverage

    What your insurance protects, like your building, tools, or lawsuits. It’s the ‘what’s included’ part of your policy.
  • Cyber Liability Insurance

    Helps if your business gets hit by a cyberattack, like hackers stealing customer data or locking your computers. Covers costs like notifying customers or fixing systems.
  • Deductible

    The money you pay out of pocket before insurance covers a claim. For example, if a storm damages your shop for $10,000 and your deductible is $1,000, you pay $1,000.
  • Directors & Officers Liability Insurance

    Protects your business’s leaders from lawsuits over decisions they make, like if someone sues your manager for a bad call that lost money.
  • Employment Practices Liability Insurance (EPLI)

    Covers lawsuits from employees, like claims of unfair firing or workplace harassment. Protects you from HR headaches.
  • Endorsement

    A tweak to your policy, like adding coverage for a new piece of equipment or a new location. It’s a way to customize your insurance.
  • Errors and Omissions

    Erros and omissions (E&O) insurance covers risk associated with professional liability, protecting against financial loss, legal defense fees and settlement costs that result from negligence, mistakes, or failure to perform to a contract for professional services. E&O is essential coverage for service-based businesses, who might be at risk of issues such as incorrect advice, misrepresentations or missed deadlines.
  • Exclusion

    Stuff your policy won’t cover. For example, flood damage might not be included unless you add it.
  • General Liability Insurance

    Covers you if your business accidentally hurts someone or damages their property. Think of a customer slipping in your store or you breaking their fence on a job.
  • Inland Marine/Equipment Insurance

    Covers tools and equipment when they’re on the move or at a job site, like your drills or ladders getting stolen from a construction site.
  • Liability

    Covers costs if your business is blamed for hurting someone or damaging their stuff. It’s about taking responsibility for accidents.
  • Loss of Use

    Helps cover costs if you can’t use your business property after a covered event, like renting a temporary shop after a fire.
  • Policy

    Your insurance contract. It lays out what’s covered, what’s not, and what you’re paying for.
  • Premium

    The amount you pay for your insurance, usually monthly or yearly. It’s the cost to keep your business protected.
  • Professional Liability Insurance

    Covers mistakes in the services you provide. If you’re a contractor and mess up a job, this helps cover lawsuits or fixes.
  • Property Damage Liability

    Pays for damage your business causes to someone else’s property, like if your crew accidentally busts a client’s window.
  • Replacement Cost

    Pays to replace your business stuff with new items, without docking you for depreciation. Like getting a new computer instead of a used one.
  • Rider

    An add-on to your policy for specific extras, like insuring a pricey piece of machinery or a company vehicle.
  • Subrogation

    When your insurance pays your claim, then goes after whoever caused the problem to get their money back. Like chasing the guy who crashed into your work van.
  • Surety Bonds

    A promise that your business will get the job done right, or the bond pays the client. Common for contractors bidding on projects, like building a new school.
  • Umbrella Insurance

    Extra liability coverage that kicks in when your other policies max out. It’s like a backup plan for big lawsuits.
  • Underwriting

    The process where the insurance company checks out your business—like its size, risks, or location—to decide your premium.
  • Workers’ Compensation

    Pays for medical bills and lost wages if one of your employees gets hurt on the job. Required in Tennessee if you’ve got five or more workers.
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